After-Sale-Service

Spare Parts

Our machines are designed to accommodate to a great extent standard and commercially available parts from first-class manufacturers. This means both quality and independence for our customers. Our own components are produced using modern CNC manufacturing centres. For any inquiries and orders you talk to experienced service people.

On-Site Service

Skilled and experienced service specialists are stationed all over the country and are coordinated from our headquarters in Lübeck.

Advisory service

We provide a free-of-charge advisory service on the phone.

24-h-Hotline

This communication line guarantees technical support seven days a week and 24 hours a day.

Extended Service Availability

If required, we will send a service engineer arriving on site within a defined time.

Teleservice

Most case packing machines from bedo® have a modem as standard equipment. This online communication means immediate technical support at low costs.

Preventive Maintenance

Keep availability and process stability of your case packing machines by signing a maintenance contract! Conditions are very attractive.

Training

We offer individual training programs for your operators, to make them feel well acquainted with your case packing machines.